Non-urgent advice: The Friends and Family Test
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Friends & Family Test Results
Last month, our patients said:
“Having a Saturday surgery is so helpful as I work during the week it’s hard to fit in an appointment or to call at 8am due to doing the school run. I booked this appointment online for a Saturday, the online service is a godsend and to have a Saturday option is perfect for people like me in similar situations.”
“Kind and empathetic listener, Dr Ganeshkumar is a wonderful GP”
“I was able to get an appointment for the same day, the reception staff was helpful and friendly, the doctor we saw was very kind towards my son made him feel comfortable and done all the tests went above and beyond.”
“I rebooked a follow up with Ms Hillyard and I have never felt so comfortable talking to medical person. She treats me like a human being and not a nuisance. Brilliant thank you.”
“Joanna did great job taking the blood test. Jovial, pleasant professional. Thank you.”
“The surgery at Copthorne is amazing, great doctors who care, and the support staff are very friendly.”
2025
January | 96% good or very good |
February | 96% good or very good |
March | 95% good or very good |
April | 96% good or very good |
May | 92% good or very good |
June | 95% good or very good |
2024
January | 97% good or very good |
February | 97% good or very good |
March | 97% good or very good |
April | 95% good or very good |
May | 97% good or very good |
June | 94% good or very good |
July | 96% good or very good |
August | 94% good or very good |
September | 94% good or very good |
October | 98% good or very good |
November | 97% good or very good |
December | 96% good or very good |
2023
April | 93% good or very good |
May | 97% good or very good |
June | 95% good or very good |
July | 97% good or very good |
August | 97% good or very good |
September | 97% good or very good |
October | 97% good or very good |
November | 97% good or very good |
December | 97% good or very good |