Friends & Family Test

Friends & Family Test Results

Last month, our patients said:

“Dr Deakin listened to my concerns, asked all the right questions and discussed with me what the outcome of the appointment could be. I waited only a matter of minutes to be seen and it was simple to book the appointment that morning. A great service – thank you team.”

“Had my ear syringed. The nurse was very helpful, caring, and polite. A very good visit.”

“I was seen straight away. Jan was efficient, friendly and caring, and always asks after my family which is lovely. Thank you Jan.”

“Receptionist triaged me well – they realised I didn’t need a same day appointment but neither did I have to wait weeks. The doctor saw me on time and took my concerns seriously and was supportive.”

“The receptionist found a cancelled appointment slot for two days later. Dr Deakin was friendly and professional. Explained the problem and the course of action he was taking. I can only speak very highly of our practice and I think we are extremely lucky to have them.”

“I saw Dr Kuipers. He treated me with an excellent level of respect, listened to my concerns and ensured he fully understood me before helping me to plan a progression route. Dr Kuipers was incredibly patient and resilient with an empathetic nature and an abundance of professionalism.”