Friends & Family Test

Non-urgent advice: The Friends and Family Test

The “Friends and Family Test” helps us understand whether our patients are happy with the service we provide, or where improvements are needed. It’s a quick and anonymous way to give your views after you contact the practice. Thank you to everyone who fills out the form. We really appreciate your feedback.

Fill out our Friends & Family Test

Please do not include your name. This is an anonymous form.

Overall, how was your experience of our service?

Friends & Family Test Results

Last month, our patients said:

“Dr Charles-Edwards is so very caring and never rushes the appointment. She is thorough and gives confidence.”

“Ms Joanna Longley provides an exceptional service. She is consistently kind and considerate, a truly outstanding professional.”

“Over 50 in the telephone queue when I joined at 8am on the dot so I wasn’t expecting any availability. But the receptionist found me a slot and Dr Woolner was the warmest doctor I’ve met, she instantly put me at ease and was so patient and understanding.”

“Dr Ikhide and Dr Carr have been really kind, always coming back to me and going out of their way to be flexible. I really appreciate their care.”

“Dr Bhangra was so considerate during my appointment and made a very difficult situation, easier for me. Very compassionate and professional. My follow up with the nurse was equally positive.”

“Reception very efficient, after explaining my concerns she arranged the triage to call me back. Within an hour I received that call, the result was an appointment with the GP on the same day. Thank you.”

2025

January96% good or very good
February96% good or very good
March95% good or very good
April96% good or very good
May92% good or very good
June95% good or very good
July95% good or very good
August94% good or very good
September96% good or very good

2024

January97% good or very good
February97% good or very good
March97% good or very good
April95% good or very good
May97% good or very good
June94% good or very good
July96% good or very good
August94% good or very good
September94% good or very good
October98% good or very good
November97% good or very good
December96% good or very good

2023

April93% good or very good
May97% good or very good
June95% good or very good
July97% good or very good
August97% good or very good
September97% good or very good
October97% good or very good
November97% good or very good
December97% good or very good