Friends & Family Test

Non-urgent advice: The Friends and Family Test

The “Friends and Family Test” helps us understand whether our patients are happy with the service we provide, or where improvements are needed. It’s a quick and anonymous way to give your views after you contact the practice. Thank you to everyone who fills out the form. We really appreciate your feedback.

Fill out our Friends & Family Test

Please do not include your name. This is an anonymous form.

Overall, how was your experience of our service?

Friends & Family Test Results

Last month, our patients said:

“I was seen very quickly and the nurse was excellent in her professionalism and manners. I also saw the receptionist and she was so helpful and professional it made the whole experience a joy.”

“Arrived early, easy check-in, served early and left early. And I did not feel the needle. What’s not to like? Thanks.”

“Always on time, always friendly. Dr Barden treated me with kindness and understanding. I came home feeling like I had been listened to.”

“Doctor Faik was excellent and had a very nice manner. He was prompt, efficient and professional and is an asset to your surgery.”

“My doctor, Dr Kuipers, gave me his full attention and arranged for blood tests. He then explained the outcome thoroughly and discussed my options. I felt listened to and also felt he did all he could. Very professional.”

“Was seen by Physician Associate who listened to my problems & gave sound advice, which I could understand & agreed to see me a week later to check how things were progressing. I felt I was seen in a friendly & professional manner – thank you.”

2025

January96% good or very good
February96% good or very good
March95% good or very good
April96% good or very good

2024

January97% good or very good
February97% good or very good
March97% good or very good
April95% good or very good
May97% good or very good
June94% good or very good
July96% good or very good
August94% good or very good
September94% good or very good
October98% good or very good
November97% good or very good
December96% good or very good

2023

April93% good or very good
May97% good or very good
June95% good or very good
July97% good or very good
August97% good or very good
September97% good or very good
October97% good or very good
November97% good or very good
December97% good or very good