LATE BREAKING NEWS & INFORMATION.......
Routine Ear Syringing
As of the 16th of August 2018 the Practice will no longer be providing routine ear syringing. It has been recognised that good ear care can be as effective and syringing and we have developed a leaflet that can be accessed via the following link:
If you find that this does not prove effective you can book an ear check with one of the Health Care Assistants who can arrange for a referral to a local specialist service for you.
Improving the Experience of our Patients with Autism
Poundhill Medical has been working with Autism Support Crawley, ThumbsupWorld and Healthwatch Sussex to improve the experience of patients with Autism when accessing the Surgery. We have taken several steps including staff training, specific notes on patient’s records and a booklet that explains what to expect when you come to the surgery. Please have a look at the great short video that we have created:
What to expect when you visit the GP Practice
Appointment Text Reminder
From the 23rd of March 2016 we will be sending appointment reminders by text to all of our patients who we have mobile telephone numbers 24 hours before their appointments. Please make sure we have an up to date mobile for you by speaking with a member of our reception team.
CQC Inspection March 2015
The Care Quality Commission inspected the Pound Hill Medical Group in March 2015 and rated the Practice as Good in all areas. We would like to thank all the staff at the Practice and the Friends of Pound Hill Medical Group who contributed to the successful outcome of the inspection.
A full report can be found at:
From the 22nd of April 2015 Patients of Pound Hill Medical will be able to have their prescriptions sent electronically to a pharmacy of their choice. This means that there will be no need for a paper prescription and for repeat medication you will be able to request the medication directly from some of the local pharmacies. For more information please ask at reception.
Worried about your child’s weight?
Alive ‘N’ Kicking is a FUN and FREE afterschool club for families want to get fit and healthier together.
Try new fun ways to get active, including martial arts & boxercise.
Learn more about nutrition at our workshops!
All over West Sussex inc. Crawley
Want to sign up or get more info?
Call the team on 0300 123 0892
or speak to your GP/ nurse
Goodbye Dr Bower
After 23 years with the Practice, Dr Susan Bower will be retiring at the end of June 2014. All the Partners and staff would like to thank her for her years of dedication and hard work on behalf of the surgery in the care of its patients.
We would like to welcome Dr Isi Ikhide as the new GP Partner. Many of you will have met Dr Ikhide over the past year while she has worked at the surgery and we are pleased that she has accepted this position with us.
New service for patients over the age of 75
You may be aware that from April all practices are required to provide all their patients aged 75 and over with a named GP who will have overall responsibility for the care and support that our surgery provides to them.
As one of our patients in this age group your named GP will appear on your repeat prescription for medication.
Your named GP will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice as you currently do.
You do not need to take any further action.
If you require any further information about surgery opening times or any of our services, please refer to our Practice Leaflet or the dedicated area on the website.
In addition to our 0844 numbers the Practice has introduced a geographic telephone number for patients. This number will not be able to queue phone calls outside the surgery so patients may get an engaged tone at busy times.
The number is: 01293 540 620
**We now offer GP appointments on Monday evenings and Friday mornings and Nurse appointments early on Friday. These are available to all patients of Pound Hill and Copthorne but will all be conducted at the Pound Hill Branch of the Practice. Please contact the surgery for more details.
Have you seen the new NHS Choices Website? This website has been developed to help you make choices about your health, from lifestyle decisions about things like smoking, drinking and exercise, through to the practical aspects of finding and using NHS services when you need them.
Try it by clicking this link: www.nhs.uk
Children are now being routinely offered the new pneumococcal vaccine as part of the routine immunisation programme. There will be a catch-up campaign for children up to two years who have already started their immunisations. They will be contacted by their GP in the next few months to be vaccinated.
Two other changes are also being made to the routine programme to maximise protection against Meningitis C and Hib disease.
The new routine vaccination schedule is as follows:
2 months DTaP/IPV/Hib + pneumococcal vaccine
3 months DTaP/IPV/Hib + MenC vaccine
4 months DTaP/IPV/Hib + MenC + pneumococcal vaccine
12 months Hib/Men C
13 months MMR + pneumococcal vaccine
DTaP/IPV/Hib is a single injection that protects against diphtheria, tetanus, pertussis, polio and Hib.
MenC protects against meningitis C
Hib/ MenC is a combined vaccine protecting against Hib and Meningitis C
For further information please see Health Information/Childrens Immunisations on this site.
Doctors are not qualified to deal with dental problems. If you feel that you have a problem please consult your local Dentist.
For further information on obtaining an NHS dentist in Crawley please contact Primary Care Support Services - Tel No.: 01903 708 400.
Emergency dental services outside normal working hours can be accessed on Tel No.: 01293 518 541.
Minor Ailment Service. The Practice, local community pharmacists and West Sussex PCT have been working together on a new service details of which are available in the surgery and in participating pharmacies. Please see appointments and enquiries for further details.
You can cancel an appointment when we are closed by selecting option 2 from the telephone menu.
Please see Research Section for the latest trials we are recruiting for.
If you are over 65 ask about the Pneumovax injection when you next call at the Surgery.